--- title: Blogs | Delsy Cabral, Toyota of Irving description: A lot is going on at TotalCX. Our team is busy helping our customers deliver better service and sell more solutions. Check here for our latest announcements and our expert blog on tech-enabling your business with smart tools. --- [![TotalCX](https://www.totalcx.com/hs-fs/hubfs/TotalCX_prim_pos_rgb%20(2).png?width=900&height=175&name=TotalCX_prim_pos_rgb%20(2).png "TotalCX")](https://www.totalcx.com) - [Solutions](https://www.totalcx.com/solutions) - [InteractiveTel](https://www.totalcx.com/interactivetel-hosted-phone-system) - [TotalCX](https://www.totalcx.com/totalcx) - [GuardianCX](https://www.totalcx.com/guardiancx) - [SenseiCX](https://www.totalcx.com/senseicx) - [Success Stories](https://www.totalcx.com/success-stories) - [Integrations](https://www.totalcx.com/partners) - Resources - [News](https://www.totalcx.com/news) - [Blogs](https://www.totalcx.com/blog) - [Videos](https://www.totalcx.com/videos) - [About Us](https://callrevu.com/about/) - [Support](https://www.totalcx.com/contact-us) - [Demo](https://www.totalcx.com/demo) [LOGIN](http://dashboard.interactivetel.com) ## [Our SenseiCX Training Leader, Mark Rodriguez, Helps Dealers Shine](https://www.totalcx.com/blogs/our-senseicx-training-leader-mark-rodriguez-helps-dealers-shine) by [Delsy Cabral, Toyota of Irving](https://www.totalcx.com/blogs/author/delsy-cabral-toyota-of-irving) | Apr 12, 2024 | [Blogs](https://www.totalcx.com/blogs/tag/blogs) Since engaging with SenseiCX, under the guidance of Mark Rodriguez and Stephen Kaplus, we’ve seen a substantial improvement in our service department’s performance. ### Recent Posts ![CallOut MagnifyingGlass ](https://www.totalcx.com/hubfs/CallOut_MagnifyingGlass_Blue.png) ### See What TotalCX Can Do for Your Business [![Set Up a Demo](https://no-cache.hubspot.com/cta/default/20053849/debbc67c-671a-439e-85db-7323f7afa534.png)](https://cta-redirect.hubspot.com/cta/redirect/20053849/debbc67c-671a-439e-85db-7323f7afa534) [![TCX-AcquiredBy-Regsmall23](https://www.totalcx.com/hs-fs/hubfs/TCX-AcquiredBy-Regsmall23.png?width=300&height=57&name=TCX-AcquiredBy-Regsmall23.png "TCX-AcquiredBy-Regsmall23")](https://www.totalcx.com) 19500 SH 249, Suite 550, Houston, TX 77070 Sales: +1.833.203.1600 sales@totalcx.com Support: +1.888.290.0038 support@totalcx.com [Terms of Use.](https://interactivetel-20053849.hs-sites.com/terms-of-use) [Privacy Policy.](https://interactivetel-20053849.hs-sites.com/privacy-policy) Copyright © InteractiveTel, LLC, d.b.a. TotalCX. 2026. All Rights Reserved.