The list recognizes individuals promoting diversity, equity and inclusion in the technology channel.

TotalCX is pleased to announce the promotion of Leez May to the role of Chief Experience Officer. HOUSTON – Jan. 31, 2023 –TotalCX, a leading provider of AI-driven customer experience management solutions, has announced a new member of the...

Ranked #1 in Dealer Satisfaction, TotalCX wins award in Call Management Category Houston, TX – January 27, 2023 – TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience management solutions, has received a Highest...

HOUSTON, TX, January 20, 2023 – Konect.ai, the leading AI-powered SMS platform for automotive dealerships, and TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience management solutions, are excited to announce a...

Company Rebrands to Emphasize Focus on Revolutionizing the Customer Experience in the Automotive Industry

Let’s face it, selling communications is hard. There are dozens of me-too offers in the marketplace. With little, if any, product differentiation, customers either choose a brand they know or a partner they like. More often than not, it won’t be you.

Deal Expands Reach of Automotive Industry Customer Interaction and Communications Powerhouse

Build the best customer experiences with collaborative partnerships! In collaboration with Drive Centric

TotalCX Recognized for excellence and quality in delivering unified communications solutions

Customer Experience (CX) is a relatively new phrase to describe an old concept. Business owners have known for years that happy customers are a fundamental component of any successful business. Satisfied customers are repeat buyers and an...