News

TotalCX Announces Appointment of Chief Operating Officer 

Jun 21, 2023 | News
TotalCX promotes Vice President of Operations, Brian Futrell, to Chief Operating Officer

TotalCX has a Clear Vision to Help Dealers Deliver an Outstanding Customer Experience

Mar 29, 2023 | Blogs, News
We are very excited to be a part of the upcoming Digital Marketing Strategies conference May 21-23 in Austin TX! We’ll be joining automotive industry leaders, dealer principals, general managers, fixed ops directors and marketing managers as we...

TotalCX Announces Addition of Chief Experience Officer to Leadership Team

Feb 3, 2023 | News
TotalCX is pleased to announce the promotion of Leez May to the role of Chief Experience Officer. HOUSTON – Jan. 31, 2023 –TotalCX, a leading provider of AI-driven customer experience management solutions, has announced a new member of the...

Blogs

TotalCX has a Clear Vision to Help Dealers Deliver an Outstanding Customer Experience

Mar 29, 2023 | Blogs, News
We are very excited to be a part of the upcoming Digital Marketing Strategies conference May 21-23 in Austin TX! We’ll be joining automotive industry leaders, dealer principals, general managers, fixed ops directors and marketing managers as we...

Why Sell Real-Time Conversation Intelligence?

Jan 1, 2023 | Blogs
Let’s face it, selling communications is hard. There are dozens of me-too offers in the marketplace. With little, if any, product differentiation, customers either choose a brand they know or a partner they like. More often than not, it won’t be you.

7 Ways to Boost Customer Experience

Jul 14, 2022 | Blogs
Customer Experience (CX) is a relatively new phrase to describe an old concept. Business owners have known for years that happy customers are a fundamental component of any successful business. Satisfied customers are repeat buyers and an excellent...

Videos

Bye Bye Bad Business Practices

Jan 1, 2023 | Videos
Build the best customer experiences with collaborative partnerships! In collaboration with Drive Centric
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