TotalCX Expands Leadership Team and Investment in Marketing

by | Nov 28, 2023 | Blogs, News
HOUSTON – November 28, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its investment in marketing with manpower and technology. Today, TotalCX announces that Jennifer Sanford, founder of...

Why Customer Experience is Crucial for Business Success

by | Sep 26, 2023 | Blogs
In today's business arena, where products and services often seem interchangeable, the true differentiator for successful companies lies in the realm of customer experience (CX). It's no exaggeration to say that CX has emerged as the linchpin...

TotalCX has a Clear Vision to Help Dealers Deliver an Outstanding Customer Experience

by | Mar 29, 2023 | Blogs
We are very excited to be a part of the upcoming Digital Marketing Strategies conference May 21-23 in Austin TX! We’ll be joining automotive industry leaders, dealer principals, general managers, fixed ops directors and marketing managers as we...

Why Sell Real-Time Conversation Intelligence?

by | Jan 1, 2023 | Blogs
Let’s face it, selling communications is hard. There are dozens of me-too offers in the marketplace. With little, if any, product differentiation, customers either choose a brand they know or a partner they like. More often than not, it won’t be you.

7 Ways to Boost Customer Experience

by | Jul 14, 2022 | Blogs
Customer Experience (CX) is a relatively new phrase to describe an old concept. Business owners have known for years that happy customers are a fundamental component of any successful business. Satisfied customers are repeat buyers and an excellent...

Three Easy Steps to Managing a Mobile Workforce

by | Jun 9, 2022 | Blogs
According to Statista, the current number of smartphone users in the world today is 6.648 billion, and this means 83.72% of the world’s population owns a smartphone. No wonder though – phones are becoming more and more important in our society,...
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