Missed and mishandled customer calls are missed revenue opportunities. TotalCX can help. First, the TotalCX Customer Experience Platform helps your team field all calls and act on opportunities in progress with alerts in real-time!
GuardianCX ensures rapid response to calls and alerts with call center services on demand.
Save More Deals
The CX Pros from GuardianCX ensure that mishandled calls get back on track.
Delight YOur Customers
GuardianCX responds to alerts professionally and promptly using your customized scripts.
Ease Customer Confusion
Our Rapid Response Team acts on alerts from inbound/outbound calls and texts too.
When she reached the first hills of the Italic Mountains, she had a last view back on the skyline of her hometown.
Appointment Scheduling - Our call center agents can field customer requests for service and book times on your company schedule.
Increase Staff Productivity - Enable your team to focus on closing more deals while our agents answer questions from inbound callers.
Upsell Assistance - Our sales pros can pitch complementary products and services as add-ons to customers’ orders.
CRM Integration – We integrate directly with your CRM so our agents can log notes about calls, eliminating extra data entry.
Optional Outbound Calling – Our team will call to remind customers of appointments, expiring warranties, overdue accounts and more.
Customized Reports – Our Rapid Response service comes with customized performance reports.