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Russ-Darrow-Automotive-Group

TotalCX is the best combination of hardware and software in call tracking. It’s the only solution that gives me the ability to hold both employees and our marketing partners accountable for performance.

Jim Priegel, Vice President Operations, Russ Darrow Group


Lexus-Subaru-of-Pembroke-Pines

With the TotalCX Live Call Dashboard, our managers can react in real time to assist sales reps with phone calls, helping them save deals and solve customer problems. Game Changer! 

Carlo Castillo, Business Development Director, Lexus/Subaru of Pembroke Pines


Volume-Cars

Wanted to let you know that we were very impressed with the level of service that Chrissy and Pablo delivered while implementing our new phone system. They’re truly superstars! Pablo is an expert when it comes to phone systems and was able to swiftly troubleshoot issues while staying level headed. Pablo is genuine, patient and a true professional! Chrissy pulled everything together keeping the implementation flowing along seamlessly. She was able to train our staff ensuring that everyone felt comfortable with the new system. Chrissy has a great passion for customer service, is a great communicator with impeccable memory. Overall we could have not asked for a better duo for our phone implementation. Feel truly blessed to have them. Everyone loves the new system and its new features. 

Rob Siudek, Volume Cars


Ed-Morse-Automotive-Group

TotalCX revolutionizes call tracking with unmatched power and versatility. It seamlessly integrates unmatched their software with your existing hardware to deliver precise insights to hold BOTH our marketing partners and our employees accountable. Now we can attack marketing and staffing obstacles confidently with pinpoint accuracy using real time TotalCX data, notifications, and reporting. 

Peter Deiser, Director of E-Commerce, Ed Morse Group


Apex-Automotive-Group

Every inbound call is recorded, if it hits my phone system I have a record of it and it makes my life so much easier. 

John Vincent, Apex Automotive Group

Now that we are on the InteractiveTel platform, we are getting more involved with critical LIVE calls and gaining a lot more deals in both Sales and Service.

 

– CARLO CASTILLO
CRAIG ZINN AUTOMOTIVE GROUP

Every inbound call is recorded, if it hits my phone system I have a record of it and it makes my life so much easier.

 

– JOHN VINCENT
APEX AUTOMOTIVE GROUP

Only with InteractiveTel are we able to listen to all calls across all departments. That’s the biggest value added for us.

 

– BRIAN COLE
ED NAPLETON AUTO GROUP

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