Mentor Your Sales & Support Teams to Drive Revenue & Retention
Our training programs are based on deep social science research and psychology. Train proper techniques without scripts.
Monthly Recurring Training
We deliver an ongoing regimen to change call-handling behaviors and instill best practices.
Every agent call with customers is scored to track gains and opportunities for improvement.
Managers receive daily, weekly and monthly automated reports tracking agent progress.
100 Percent Tracking
All inbound and outbound call metrics are monitored and measured for full accountability.
Expert Sales Coaching
Our team teaches your front-line staff on prospect rebuttals and handling objections.
Transparent Positive Feedback
With constructive feedback, agents improve interactions in the shortest time possible.
Individual Agent Reports
Employee report cards track performance and progress over time.
Clean CRM Data
Sales teams are trained to improve CRM usage on all calls.
SenseiCX puts people power behind your dealership’s business.
AI analysis of every call
Sales Call Monitoring and Training
Service Call Monitoring and Training
100% US-based staff
Management Training Curriculum
Call Recording Solutions with TotalCX