Call Performance Training
Train your Team to Deliver Success on Every Call
SenseiCX offers top-notch automotive call training that includes consistent coaching and ongoing personalized training. Our training is designed to provide actionable feedback tailored to each individual, maximizing their potential and seizing every opportunity.
Benefits
Mentor Your Sales & Support Teams to Drive Revenue & Retention
Science-Backed Methodology
Our training programs are based on deep social science research and psychology. Train proper techniques without scripts.
Monthly Recurring Training
We deliver an ongoing regimen to change call-handling behaviors and instill best practices.
Scored Interactions
Every agent call with customers is scored to track gains and opportunities for improvement.
Automated Reporting
Managers receive daily, weekly and monthly automated reports tracking agent progress.
100 Percent Tracking
All inbound and outbound call metrics are monitored and measured for full accountability.
Expert Sales Coaching
Our team teaches your front-line staff on prospect rebuttals and handling objections.
Transparent Positive Feedback
With constructive feedback, agents improve interactions in the shortest time possible.
Individual Agent Reports
Employee report cards track performance and progress over time.
Clean CRM Data
Sales teams are trained to improve CRM usage on all calls.
Features
SenseiCX puts people power behind your dealership’s business.
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AI analysis of every call
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Sales Call Monitoring and Training
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Service Call Monitoring and Training
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100% US-based staff
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Management Training Curriculum
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Accurate reporting
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Call Recording Solutions with TotalCX
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Marketing ROI