Why TotalCX?
Here are your Top Twelve Reasons to deploy TotalCX in your dealership.
- Consolidate vendors and save money: TotalCX is the only end-to-end proprietary communications platform that combines a hosted PBX, call tracking, AI-driven analytics and reporting in a single-vendor solution.
- Integrations: As an automotive integrator, TotalCX pushes call recording, summaries, and text data where you need it: Automotive CRMs, Service CRMs, Scheduling Tools, and DMS platforms.
- Multimodal: Track desk phone, mobile app, soft phone, CRM click to call, and call tracking all in a single dashboard.
- Accountability: Complete visibility into your staff’s phone activity - no matter how each call was handled.
- Innovation: TotalCX is the AI PIONEER in automotive. Never listen to another call because you can trust the TotalCX Conversational Analytics engine to listen for you.
- Save deals and create revenue: TotalCX alerts management within seconds of a missed phone opportunity - so you can take action.
- Complete control: Our hosted PBX includes simple dealer-facing control of the system - make changes yourself or rely on TotalCX support via chat, phone, email.
- Unlimited EVERYTHING: No cap on phone numbers, minutes, call tracking lines, text messages, alerts, AI analysis, etc.
- Marketing ROI: Automatically track every call and appointment for every campaign, with cost per call and cost per appointment analysis so you know where your advertising investment is most effective.
- At-A-Glance Intelligence: Every call is summarized by AI and available within seconds.
- Regulatory Compliance: TotalCX keeps dealers in adherence to FTC regulations.
- Our People: The TotalCX culture is centered around delivering exceptional customer experiences for OUR customers: our dealership partners.