TotalCX CEO, Gary Graves, Honored on 2023 Channel Futures DE&I 101 List
The list recognizes individuals promoting diversity, equity and inclusion in the technology channel.
TotalCX Announces Addition of Chief Experience Officer to Leadership Team
TotalCX is pleased to announce the promotion of Leez May to the role of Chief Experience Officer. HOUSTON – Jan. 31, 2023 –TotalCX, a leading provider of AI-driven customer experience management solutions, has announced a new member of the...
TotalCX Receives Highest Rated DrivingSales Dealer Satisfaction Award
Ranked #1 in Dealer Satisfaction, TotalCX wins award in Call Management Category Houston, TX – January 27, 2023 – TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience management solutions, has received a Highest...
Konect.ai and TotalCX Announce Strategic Partnership and NADA Show Presence
HOUSTON, TX, January 20, 2023 – Konect.ai, the leading AI-powered SMS platform for automotive dealerships, and TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience management solutions, are excited to announce a...
Reflecting its Innovative Products and Solutions that Incorporate Customer Experience Management, InteractiveTel Becomes TotalCX
Company Rebrands to Emphasize Focus on Revolutionizing the Customer Experience in the Automotive Industry
Why Sell Real-Time Conversation Intelligence?
Let’s face it, selling communications is hard. There are dozens of me-too offers in the marketplace. With little, if any, product differentiation, customers either choose a brand they know or a partner they like. More often than not, it won’t be you.
InteractiveTel Acquires Assets of VoIP Provider TruMobility
Deal Expands Reach of Automotive Industry Customer Interaction and Communications Powerhouse
Bye Bye Bad Business Practices
Build the best customer experiences with collaborative partnerships! In collaboration with Drive Centric
TotalCX Awarded 2022 Unified Communications Excellence Award from INTERNET TELEPHONY Magazine
TotalCX Recognized for excellence and quality in delivering unified communications solutions
7 Ways to Boost Customer Experience
Customer Experience (CX) is a relatively new phrase to describe an old concept. Business owners have known for years that happy customers are a fundamental component of any successful business. Satisfied customers are repeat buyers and an...